- → Create a work item
- → Assign the appropriate team
- → Send a notification
- → Request required documents
One platform. Every part of your business connected.
TeamDots is the business operating platform that brings your people, customers, communication, documents, schedules, workflows, billing, and payments together in one connected system.
Instead of managing your business across disconnected apps, TeamDots gives your organization one place to work.
Connect the dots. Run the business.
Everything your organization needs to operate
Your business is more than a collection of apps. Customers are connected to conversations. Conversations lead to work. Work involves people, documents, schedules, approvals, invoices, and payments.
TeamDots keeps those relationships connected.
People & Organization
Build the foundation of your organization.
Manage
- Members
- Employees and contractors
- Customers
- Vendors and partners
- Organization units
- Departments
- Teams
- Roles and responsibilities
- Locations
Whether someone works for your organization, buys from it, supplies it, or collaborates with it, TeamDots keeps their relationship with your business organized.
Customers
Keep your customer relationships connected to everything that happens around them. Maintain customer information, contacts, communication, documents, work, billing, and history in one place.
Use TeamDots for
- Customer records
- Contacts
- Customer groups
- Notes
- Communication history
- Documents
- Tasks and workflows
- Billing
- Payments
Your team gets a complete view instead of searching through multiple systems.
Teams
Bring people together around how your organization actually works. Create teams for departments, projects, locations, services, operations, or any other purpose.
TeamDots helps you organize
- Team members
- Responsibilities
- Roles
- Work assignments
- Calendars
- Documents
- Communication
Teams can evolve as your organization grows without forcing your business into a rigid structure.
Communication
Keep business conversations connected to the people and work they belong to. Bring communication into your operating platform so important information doesn't disappear into individual inboxes.
Connect
- Messages
- Internal conversations
- Customer communication
- Notifications
- Activity history
When communication creates work, turn it into an actionable item instead of copying information between systems.
Work & Workflows
Turn requests, conversations, and business processes into organized work. Create queues, tasks, assignments, status flows, comments, watchers, and related records.
Use TeamDots for everything from a simple task to a multi-step operational process.
Flexible enough for any workflow
A workflow might be:
Request → Review → Approval → Work → CompleteLead → Quote → Customer → Invoice → PaymentIssue → Assignment → Resolution → Follow-up
TeamDots lets your organization define how work should move.
Calendar & Scheduling
See the schedules that matter to your organization in one place.
Create calendars for
- People
- Teams
- Departments
- Locations
- Resources
- Services
Users can combine multiple calendars into their own personalized calendar view while the organization maintains shared scheduling rules and availability.
Documents
Keep documents connected to the business records they belong to.
Store and organize
- Customer documents
- Employee documents
- Contracts
- Forms
- Agreements
- Operational documents
- Attachments
- Shared files
Documents stay connected to customers, members, work items, conversations, and other business records instead of becoming isolated files in folders.
Forms & E-Signatures
Turn business paperwork into digital workflows. Create reusable forms and document templates, collect information, generate documents, request signatures, and keep completed documents connected to the underlying business record.
From onboarding to agreements and approvals, TeamDots helps reduce manual paperwork.
Billing & Payments
Connect the work your organization performs with the money it receives.
Manage
- Products and services
- Pricing
- Invoices
- Payment requests
- Payments
- Credits
- Customer balances
- Billing history
Because billing is part of the same platform, your team can understand the complete relationship between the customer, work performed, documents, invoices, and payments.
Automation
Let TeamDots handle repetitive operational work. Create rules that respond to events across your organization.
- → Notify the customer
- → Generate an invoice
- → Request payment
- → Attach it to the appropriate record
- → Start a review workflow
- → Notify the responsible member
Build processes once and let them run consistently.
Your business data, connected
The real power of TeamDots comes from connecting everything together. A customer isn't just a contact.
A customer can have:
- People
- Communication
- Documents
- Work
- Appointments
- Invoices
- Payments
Instead of creating separate islands of information, TeamDots builds a connected operational history around your business.
Built around your organization
Every organization operates differently. TeamDots gives you a flexible foundation rather than forcing you into one industry's terminology or processes.
Configure your
- Organization structure
- Locations
- Teams
- Roles
- Statuses
- Custom fields
- Workflows
- Notifications
- Calendars
- Forms
- Products and services
- Security policies
Start with what you need today and expand as your organization grows.
One platform. Many businesses.
TeamDots can support organizations across industries.
Professional Services
Manage clients, projects, documents, communication, invoicing, and payments.
Healthcare Operations
Coordinate teams, schedules, communication, documents, workflows, and administrative operations.
Education
Connect staff, students, families, communication, schedules, documents, and operational workflows.
Property & Real Estate
Manage customers, properties, vendors, documents, tasks, communication, and payments.
Contractors & Field Services
Coordinate customers, crews, schedules, work orders, documents, invoices, and payments.
Growing Businesses
Replace disconnected spreadsheets and applications with one operating platform.
Designed to grow with you
Start with a few TeamDots capabilities. Add more as your organization needs them. You shouldn't have to replace your business platform every time your company grows or your processes change.
TeamDots provides a common foundation for your organization while allowing different teams to work the way they need to.
Stop connecting apps. Start connecting your business.
Your customers, people, communication, work, documents, schedules, billing, and payments already belong together. TeamDots brings them together.
Connect the dots.
Run your business from TeamDots.